Contact us

Email support@engraved.space with your question. If something is not working, tell us your phone model and what you were doing when it happened. Ideas and suggestions are welcome through the feedback form, which you can also open from the app under Settings, then Send feedback.

Restoring Engraved Plus

If you bought Engraved Plus and it is not showing as active, open the Library in the app and tap any locked Plus pack. On the Engraved Plus screen that opens, tap Restore Purchase. Make sure your phone is signed in to the same Google or Apple account you used to buy it.

Managing or cancelling a subscription

Subscriptions are billed and managed by the store you bought from. On iPhone, open Settings, tap your name, then Subscriptions. On Android, open the Google Play Store, tap your profile picture, then Payments and subscriptions, then Subscriptions. Cancel at least 24 hours before the renewal date to avoid the next charge.

Refunds

Refunds for store purchases are handled by the store. On iPhone, request one at reportaproblem.apple.com. On Android, see Google Play's refund help in the Play Store.

Daily reminders are not arriving

Check that reminders are on in Engraved under Settings, and that notifications are allowed for Engraved in your phone's settings. Focus modes and battery savers can also hold notifications back.

Your data

Engraved has no account. Your verses, progress, and settings live only on your phone, so we cannot see, recover, or delete them for you. Deleting the app deletes them. See the Privacy Policy for details.